Sizing

Lott Studio rings are handmade to order and sized using standard Australian letter sizing. If your size is a half or full size different from the options available online, please select the closest size and note your 'true size' in the notes section when adding your selection to the cart.

If you are unsure of your ring size, we recommend visiting a local jeweller who can size you on the spot. If you are outside our online size range, contact the studio for a direct quote for your specific size. International size conversions can be found here. If you are unable to visit a jeweller, you can purchase a ring sizer online here.

For finished necklace and bracelet lengths, please see each individual product page. Custom lengths are available; contact the studio directly with your inquiry.

Resizing

Lott Studio offers a complimentary resizing service for new orders if the purchase was made within 4 weeks. For engagement or custom creations, the first resize is also complimentary. Shipping costs to and from the studio are the responsibility of the customer, and any additional resizes will incur a fee.

Should you wish to inquire about resizing an existing piece outside of these scenarios, please contact us for a personalised price estimate.




Jewellery Care

Lott Studio jewellery is made exclusively from fine metals, including Sterling Silver and Gold. Each piece has been designed in keeping with the studio’s timeless aesthetic, with the intention to last. Handmade with unique textures and finishes, each piece should be handled with care. With proper attention, your jewellery can be enjoyed for years to come..

To avoid tarnishing the metal, metal wear, and damage to settings and precious stones, please remove your jewellery when using soaps or detergents, cooking, swimming, exercising, showering, or moving heavy objects. We also recommend storing your jewellery in a clean and dry location.

To clean your jewellery, gently wash your pieces under warm water using a toothbrush, dish soap, and a few drops of eucalyptus oil. Rinse thoroughly and then dry with a soft cloth.

Pieces that contain no stones or are chains can be buffed using a polishing cloth. We recommend doing this only after the piece has been cleaned first, to ensure that no dirt is transferred onto the polishing cloth. 

To clean fine chains, create a paste with water and baking soda and gently rub it onto the chain. Soak in a small ceramic dish with warm water for a few minutes, then rinse and pad dry with a soft paper towel. Avoid running fine chains through a polishing cloth, as this can stretch delicate links. All snake chains are delicate and require professional cleaning; please visit the studio to have your piece buffed and cleaned in our ultrasonic cleaner.

Pearls are very soft and should be worn on occasion; they require additional care, please contact the studio for additional care information.

Always handle delicate chains, pieces with pearls, or stones with particular care. If you are concerned that your piece may be damaged, we recommend placing it in its box and keeping it safe until you are able to have it reviewed and/or repaired.

Taking care of your jewellery helps preserve its condition. We’re here to support you in keeping your pieces in their best state, and we’re always happy to assist with any questions you might have.

Notes on diamonds & precious stones

Avoid over touching the diamond directly, the oil and dirt you pass on from your fingers can cloud the diamond.Store diamond pieces separately in tins provided.

REPAIR & CLEAN
Lott Studio offers an integrated cleaning and repair service for both new and existing clients. We are committed to the longevity of your jewellery, and our jewellers work meticulously to handle each piece with care and integrity as it evolves with time and wear. To ensure the highest quality and longevity of your jewellery, we recommend having all repairs, resizing, and cleaning performed by Lott Studio, as we cannot guarantee the integrity of pieces once they have been handled elsewhere.

Our closed-cycle studio practice ensures that your jewellery remains within our studio throughout the process. Lott Studio provides a variety of cleaning and repair services. Prices are listed below:

  • Ring Polishing / Cleaning Service: $80
  • Rhodium Plating: $125
  • Ring Resize (Yellow/Rose Gold): $110-$225
  • Ring Resize (White Gold/Platinum): $150-$225
  • Re-solder Broken Chain: $85-$120
  • Repair Worn Clasp or End Finals: $150-$160
  • Silver Resize and Minor Repairs: $100

Please get in touch at info@lottstudio.com.au with any further questions.